Arthur Downie
The sales experience was excellent . A little more knowledge of the car would have been helpful . However I would give David Hannah 4 stars . My wife was very happy with her cup of coffee while the paper work was being completed . Unfortunately the handover experience left a lot to be desired . The paper work was rushed through and I had to ask for the holiday voucher we were promised as it was not in the pack . The car was parked some distance away in the forecourt . It would have been preferable to have had the car nearer to the door of the showroom ready to drive away . On the journey home to Arbroath we discovered that the passenger airbag was turned off and as we were new to the car we were unable to reset it .We then noticed on the instrument panel that an oil change was required and on checking the service book we saw that it had not been stamped since it’s first service in 2017. In the glove compartment there was a vehicle check form which stated poor condition break disc and break pad of the rear near side wheel. On the report form there was the name and phone number of the previous owner which was rather unprofessional for this to be available to me . The handover therefore was very disappointing . I update my car on a very regular basis and I would think twice about using Peter Vardy Dundee in the future .
3 years ago
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CARZ Dundee has a 4.8 average rating from 2,993 reviews

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