I leave a 1 star review to ensure future customers read this as a warning. CoD's service in terms of providing a timely and clean car are fine. They are also responsive over email with any queries. The thing to flag is that upon return of the vehicle (particularly if you have used it generally for a a few months) is to not to expect to receive any of your deposit back. CoD will send two team members to spend nearly an hour inspecting every panel of the car and finding the tiniest of scratches and minute damage, before providing you with a bill. Rather conveniently, the cost for repairing the damage is almost exactly the amount held as deposit. The repair costs are significantly above market price. Whilst some of the damage on the car, I agree, warranted a minor repair, a lot of it is just general wear and tear that happens. CoD appears to want to receive its cars in showroom or brand new condition and will charge you (a lot!) to return them to such condition. I therefore advise that you either arrange the car to be professionally valeted and polished prior to handing back - or accept that you will not receive any of your deposit back. Failing that - use another company! Shan