Didn't buy a car because the car we went to view ended up knocking over my 2 year old, pinning him under the car and dragging him a couple of metres around the Norwich showroom. The car was driven by a now ex employee. Apparently the independent investigation attributed no fault according to the CarShop. The CEO wanted to send my son a gift basket!!! A gift basket!!!? I wanted assurances that this wouldn't happen again but didn't get any. Seeing your child get knocked over and the thought about what might have happened had he been in line with the wheels will live with me forever. No remorse or compassion has been shown. Had I read reviews before booking an appointment, I wouldn't have stepped one foot on the premises. From what I can make out, it's not just the Norwich branch that is unprofessional, it's all branches.