Paid £13,000 for a Nissan Juke back in June 2022, Took out a 3 year service plan. Few weeks later I had the car smelling of cigarettes, Am a non smoker. They agreed to have the car back and Change the pollen filter and fragrance bomb to get rid of the smell. Fast forward 12 months, Car returned Swindon for Major service. They discovered an oil leak from the timing chain casing, The pollen filter cover missing? Why was this not reported when they changed the pollen filter weeks after buying the car? Seems like the filter cover and oil leak has been over looked. Pollen filter cover £70 and to fix the oil leak near £500.