Awful experience. Elderly pensioner spends hard saved money to buy a carpet. Carpet was cut too short. Fitter and manager extremely rude and incompetent. Manager could not sort out the issue for 2 weeks, this was after we contacted customer service and the CEO, and after numerous phone calls and lies on the part of Carpetright. CEO ignored 2 emails. Had to chase customer service up. Disappointing experience of dealing with unprofessional people. Would never use this company again. Go elsewhere.
3 years ago
Carpetright UK has a
1.6
average rating
from
1,130
reviews
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