I made a purchase on the 02/10/2021, I received no updates so I messaged them on the 11/10/2021, I then tried phoning them on the 18/10/2021 to receive an automated voice message telling me to email them. I then opened a dispute with my bank on the 25/10/2021. It was no surprise that I suddenly received a reply saying my order would soon be processed and on its way, I replied saying that I wanted to cancel the order as I had purchased elsewhere, yet the order was still sent and delivered.
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