I wouldn’t recommend purchasing from this website.
I believed them to be a car mat specialist however what I received was very much the opposite.
You have to enter your registration plate to get the correct mark of the car which I did. I was purchasing a birthday present for my partner whose birthday was a week before Christmas. The order arrived and it’s a good job I checked them before gifting them as every single mat had stitching out of place (which I could of coped with and would of kept the mats), however each mat was also scuffed too proving that they’d been used. Therefore, the website stating that these mats are made from scratch specifically for your car is rubbish.
When contacted, customer service didn’t want to help me much at all. I enquired how this had even happened in the first place and they told me they’d pass it on to the warehouse manager to find out the reason so I told them I was keen to be updated. I was told a new order would be sent out and they gave me a £5 refund for a “ good will gesture”.
My new order came and the mats were the wrong ones. But I was told that on the website it does state you can receive either ones yet the photo on the website shows the one style.
I was not kept updated with how it happened, my new order didn’t arrive until the 23rd of December. Luckily before Christmas but not for my partners birthday.
I wouldn’t recommend purchasing as for a car mat specialist they are not professional at all and don’t want to help when the fault is their own.
1 year ago
CarMats.co.uk has a
4.9
average rating
from
37,151
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.