We explained clearly the situation with a car key replacement, and on the strength of the initial good service we also ordered a spare for our other vehicle. However, since then a previous key we had has stopped working, and we were then told this should have been explained to us at the time - it wasnt and now we have a faulty spare that we want to be reset - we were quoted a minimum of £80 to do this - and based on the fact we weren't clearly given the full picture in terms of what keys would and wouldnt work after the service we feel this should be done free of charge. Please call me on 07720 262 320 to resolve. If this can be done I would have no issue recommending you to anyone for future work.