Appointment 0900 to 1000 called at 0930 to say will be with you at 1130, when I said OK said will take 3 hours do you have time again said yes, gave me the impression that he did not want to come. Arrived at 1100 told me I had to empty van as he needed to work inside with doors closed this did not happen so emptied for no reason. He finally finished at 1630 during this time he told me nobody likes fitting these vans as they have a double skin, very hard work he had to adjust locks when I tried to close them, one of them I have to push to close easily, he did say he could alter this but it would take more time. Also the locks on the side doors do not fit flush but are half out at an angle then wanted to charge me £530 when I said no he said oh have you paid a deposit ok. So 5 and a half hours later I have wasted a complete day