Purchased a GAP e-gift card that I could not use online, it did state on the website use gift cards in store only but did not state e-gift cards so lost £21.25 ... I think CARDYARD need to differentiate between gift & e-gift cards ... not happy 😡
Posted 4 weeks ago
We offered you a resolution, but you still left this review. You then called us to explain that, whereas it may be obvious to us that an egift card is the same as a gift card, it won't be to everybody. However, you offered no collaboration and want to publish your frustration. You haven't lost £21.25. We've added a sentence to say GAP egifts and gift cards have the same restriction, though the information pop-up on listed e-gifts already makes this clear. We understand not everybody will click on the pop up.
Posted 4 weeks ago
Cardyard is rated 4.76 based on 1,056 reviews

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