Well the ordering process was easy but the store collection was completely different, when I got there the counter area was crowded with people waiting to be served, there was one young lad serving and maybe 3 or 4 lads in the back laughing and joking and effing and swearing. Then one of them came out and asked if anyone had ordered on line, which I had. He asked my name then disappeared for a few minutes, then came back in and threw a box on the counter then started to walk off when I asked him if this was everything I’d ordered, which it obviously wasn’t, he went back into the stores and came back with the rest then threw it onto the counter again. His attitude to me was very rude and like he couldn’t be bothered to deal with customers. I hate poor customer service, so I’ll just go to AUTODOC next time.