Disappointing Experience with Incompetent Staff at Canadian Tire Cambie My recent visit to the Canadian Tire store on Cambie Street in Vancouver left me thoroughly disappointed and frustrated. I called ahead to arrange a headlight replacement, and Paula was initially helpful in scheduling an appointment for the next day at 3:30 PM. However, that's where the positive experience ended. Upon arriving at 3:15 PM, I was optimistic that my issue would be resolved efficiently. Unfortunately, that optimism quickly evaporated as the time dragged on. At 4:40 PM, Paula informed me that they needed to order the headlight as they had none in stock, adding another potential 30-minute delay. I reluctantly agreed to wait. As time continued to pass, I approached Ethan at 5:15 PM for an update, only to be told it would be another thirty minutes. By 6:00 PM, I was growing increasingly frustrated and expressed my concerns to Ethan. Then Sebastian the mechanic interrupted, and casually mentioned that the delay was due to me requesting the wrong headlight. This accusation caught me off guard, as I rely on the expertise of Canadian Tire staff for such matters. Feeling utterly patronized and frustrated by their lack of professionalism, I politely asked Sebastian to refrain from mansplaining or implying that I was at fault for the delay. To my disbelief, Ethan at the counter then took it upon himself to explain what "mansplaining" meant, further highlighting the dismissive and disrespectful attitude of the staff. In total, it took a staggering four hours for them to replace a simple light bulb, which is utterly unacceptable. Throughout the ordeal, Ethan's smug demeanor only exacerbated my frustration. The fact that the manager eventually offered a 50% discount as compensation for their abysmal customer service speaks volumes about the incompetence of the staff. I expected better from a reputable establishment like Canadian Tire, but this experience has left me questioning whether I'll ever return. It's clear that professionalism and customer satisfaction are sorely lacking at the Cambie location. Avoid at all costs unless you have hours to waste and a high tolerance for condescension and sexism.