Just returned from the holiday of a lifetime. Our agreed itinerary was delivered with military precision and extremely polite and efficient customer service. Canada was beautiful, and the holiday was the best we've ever had. The behind the scenes arrangements and efforts to make sure the extremely high standard remained for our 18 day stay were exemplary. From the moment we stepped off the plane, everything went like clockwork, the car hire, the hotel reservations, the Rocky Mountaineer and the week long cruise - everything appeared seamless, and we were treated with dignity, respect, and made to feel very special indeed. This was undoubtedly due to the administration and arrangements by the chosen holiday company, and also to the high standards of the staff working in the hotels and facilities chosen. There was no room for complaint of any sorts, and the sunny blue skies blessed us around every corner to cap off a truly enjoyable experience. Michelle Holt in particular deserves a special mention as her personalised quote and help along the way were priceless, and helped us to get the most out of our stay.