I have never normally had a problem with Campus Gifts, but I experienced such a torrid time with the service and delivery of a scarf hanger, it has shaken my confidence in the company. Twice the scarf hanger was delivered broken, much to my dismay as it was meant as a gift for a relative. When I contacted them the last time, I was told that they would package the item with the amount of protection they should have done in the first place. This is something which they had lied about before, as the first two deliveries did not come with the amount of bubble wrap or protective cardboard they claimed them to have. However, the third and final delivery never came, with their attitude being that they might as well just refund me the money and give up on trying to deliver the product at all. It amazes me that anyone would have received a scarf hanger from them in perfect condition, seeing as Campus Gifts have decided to take such a lax attitude to protecting fragile items such as these.