Incredibly unethical business selling their idea to poor unsuspecting teenagers looking for a great experience. However if anything goes wrong all they do is refer to their terms and conditions. My daughter was due to go to Cambodia in the Summer of 2021 and began her fundraising in ernest in 2020, then Covid hit and it took a toll on my daughters mental health and on our family financially. My daughter decided to cancel in October 2020 more than 6 months before said trip and was told that the £800 already paid would not be refunded however as a "goodwill gesture" they wouldn't charge us the cancellation fee. What are they talking about, COVID has hit many people in many ways and even the smaller tour operators are understanding and willing to refund as much as possible. No flights had been booked nothing had been organised, no service received for the £800 paid, essentially we were paying to line Camp International's pockets! We kept getting the same reply from them referring to their terms and conditions and we subsequently found out the trip in Summer of 2021 had been cancelled, all participants had been fully refunded, except us. So our £800 was taken but everyone else refunded? How does that even work, what have we paid for. At a time where people needed to be a little flexible, a term clearly NOT in Camp International's terms and conditions, I find this company who claim they are a "Charity" morally lacking and incredibly unscrupulous. I will be taking my claim for £800 to court and I sincerely hope that people think twice before even booking with them.
2 years ago
Camps International has a
4.0
average rating
from
519
reviews
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