Just No! Abysmal communication, they expected us to pay the final balance despite not providing details on their insurance, risk assessments, or clarify responsibility for quarantine and PCR tests. They are a money pit, and unfortunately it seems to line the pockets of the owners, not the charities that they market themselves off. They are delusional, the staff towing the line saying the trips may still happen up to a week before departure. Do they not realise the stress and mental issues this causes their 15/16 year old clients, many who are also going through their gcse’s! A long rant, so going back to my original statement - JUST NO!