We went to the Edinburgh Tattoo with Caledonia Travel in August 2023. Stayed in the, 3 star, Brittania Hotel, which was dreadful and should not even be rated a 1 star! We waited 1.5 hours to get checked in, others waited longer. When we eventually got to our room it was disgusting; filthy windows; stained and un-hoovered carpets; dirty sink/bath; no hook to hang wet towels, curtain coming off the rail and very poor decor. The view from the room was of the reception roof which had empty cans, used vapes and other litter strewn around. Slept on top of the bed due to the uncleanliness of the room. The lounge/bar area was unpleasant and poorly furnished. We were informed the bar closed at 11pm despite it being a Friday during the Edinburgh Festival. The dining room was dull and set out like a canteen. Meals were self- service so food trays had to be carried from the lounge to dining area causing some difficulty for people with mobility difficulties. The choice of food was very basic and unappetising. Desserts were also left on a counter, uncovered for 2 hours, before meal time. We ate out in Edinburgh including breakfast the following day, which was an added expense but at least it was fresh and appetising. Caledonia Travel must have been aware of the poor online reviews for the Brittania Hotel yet continued to use it for overnight trips to the Edinburgh Tattoo. Coaches cannot park directly outside the Brittania Hotel! We witnessed people struggling to climb the hill to the coach due to mobility issues and breathing difficulties. It's a disgrace. I've done trips with Caledonia Travel before but will NEVER use them or recommend them again.