Pretty much the worst online purchase (or attempt at one) i have ever had. I ordered a gaslow bottle from them, at the start of april. It was showing as in stock on their website. Then they contact me (after 2 weeks and me chasing) to tell me its out of stock, but would be in the following week. Well, i got to the end of 2 months, chasing them most weeks, and finally raised a complaint through paypal. The item never got sent (they claimed it did, but then couldnt find a dispatch note) and their responses to emails took a week or two.... and you couldnt phone as no one was ever in!! Eventually they agreed to refund me, but even that took a week with no response, and then i had to raise a case via paypal to get the money back. awful customer service, and terrible communication. I wish i had read this feedback before buying.... never again!