Absolutely shocking customer service, my saved address on my account in their site has my full address in it but somehow the second line of the address was not put on my order. Now they are trying to say that it is my error that my package is missing even though the full address is their on their site very easy to see with no other address except my Irish one which it wasn't sent to. Customer service is a one line show where they repeat the same thing in different phrases not helping at all in the hopes you go away and they don't need to deal with you. I've never received worse customer service in all the time I've been shopping online. They are obviously a good shop if nothing goes wrong according to other reviews I read before I placed my first and only order with them. But if something goes wrong it is all the customers fault and they don't want to know about it.