Claire Marshall
just bought two sets of ten tshirts one set in a medium and large , ring spun soft style youth ...... these are a little larger but there really good quality and fit , fit my 8 year old daughter perfect in the medium with still a bit more space , however i also purchased another ten in a small and a medium in the heavy weight children , and i recieved what says on the label youths wich im told by customer service is correct , there huge the size small i tried on my son who is 8 and its was useless totally drowned him , so ive got a bunch of tops that are totally useless for printing on for a kids party tomorrow .. customer service asked me to get tape measures ect and lay them out ect send pics wich deosnt help next time i purchase i will stick to soft style only , never even got a reply in the end after i asked about returns so dissapointed and very upset for my kids party tomorrow waste of my money and time not to mention i cant do them all tshirts as part of the party
Posted 1 year ago
Hello Claire,

Please note that if there are disputes with the sizes in any items- we will require an image of the garment with some form of measuring tape- to see if the garment is within manufacturer guidelines. Without this, we wouldn't know if the garment was incorrectly labelled ect.

As advised in the email, the sizing on the Gildan 5000B is different to the Gildan Softstyles (64000B) - By 2 inches in chest measurement. We always advise our customers to read the size chart as sizes vary from style to style.

If you're unhappy with the garments that you ordered, you can return them by following the returns process which was emailed to you earlier this morning.

If you believe that the garment is not the correct size, in accordance with the measurements published on our website from Gildan- we will need an image of the garment- with the underarm to underarm measurements.

If you need further assistance, please call us on 01928 579 951
*Please note that our offices are only open from 9-5 Monday to Thursday, 9-4 on Fridays.

Thank you,
Posted 1 year ago
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