I purchased an item in stock with my credit card for next day delivery, received an email confirmation but never received a tracking number within 16 hours - i spent numerous times calling the advertised buyaparcel number and was met with a "all our agents are busy" message continually each time i called. Other form sent emails about packaging went unanswered also. Without any explanation or a call to me from their finance department, they refunded my purchase 20 hours later, to later claim by email, after i raised another ticket with them, that they had advised me it was a suspected fraudulent transaction - without any evidence they had contacted me. Dreadful. TL;DR I will shop elsewhere.