⚠️📢🚨 SCAM SCAM SCAM ⚠️📢🚨 CONTACT THE BRITISH TRADING STANDARDS - WE NEED TO SHUT THIS PLACE DOWN - FULL OF BAD REVIEWS BUT SHOWING 4.4* I don't usually leave bad reviews but this is honestly one of the worst companies to use for vouchers. Please make sure to do your research and go on the actual websites of the hotel/places you want to book as I can guarantee you its almost half the price that BUYAGIFT wants to charge for the same amount of nights and experience. When you get a gift voucher from someone and you look for places to book, the ones that are included on your voucher are like hotels next to a service station or basically might as well be travelodge. If you want something nicer, they'll ask for more money. When I asked for a refund from the amount yesterday that I paid, they said the voucher takes 24 hours to process and even after, they still can't give a refund because I've exchanged the place 3x. You can only book 1 place with your voucher so I wanted to make the most of the amount already on there so I don't have to deal with them again. I can only get a refund if I paid more money apparently. They said the price difference (as in double or triple the amount) is dependent on the days/season which is just rubbish as i was checking on both for the same dates. If you try to change your voucher to another place and then try to book the original place, they ask for more money AGAIN. They offer flexibility as in DISCOVER THE FULL RANGE but they don't tell you that if you do this more than ONCE, you can't get a refund. Also, I asked how much my whole voucher was worth and they said the original buyer put £114 and I paid £163 yesterday but they only credit my voucher with £176. So not sure where the rest went as I've not used it at all. Absolute rip off! I would really AVOID. Its really not a good present for your loved ones. Only a matter of time till this company go bust. Customer service is shocking. Unfortunately, I'm sure the staff have no morals and still sleeps well at night knowing they're working for such a company.