Booked a specific date over the bank holiday for the Tuesday. The date and booking were both confirmed via email and money taken. My husband booked day off work time for receipt of skip. Then in the morning we received a sketchy email stating due to demand they are unable to promise the booked date!!! No follow up with alternatives or anything. So I phoned them up, only to be told we are looking at later in the week! When I asked why were bookings confirmed , the man just said “oh sorry about that”. Absolutely ridiculous that they did not state anything on their website about this!!! Then, just to add extra inconvenience, he then tells me my refund will take up to five days!!!! Joke of a company!!!!!