Bryan
When I purchased online on a Friday, I was given the impression that the item was in stock in the Galway branch. When I went to collect on Saturday, it was not in stock. If I had known this I'd have purchased in Caulfield's even though they are charging about €10 more for the same thing. It eventually arrived by courier on the following Wednesday.
Helpful Report
Posted 3 months ago
Hi Bryan,

Thank you for your feedback.

We ask all click & collect customers to wait until they receive a Ready to Collect email before heading to the branch to collect. We did send a mail to let you know the item ordered was not in stock in your selected branch. We are currently working on improvements on our site so stocks will be more accurate.

Sorry you had a bad experience.

Regards

Lorraine
Posted 3 months ago
Brooks Timber & Building Supplies Limited is rated 4.40 based on 124 reviews

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