An offer that we had accepted on our house in March fell by the wayside at the end of the lockdown when the buyer informed the agent we were using at the time that he was still interested in buying but that he was reducing the offer he had made by £80,000. At this stage we were in danger of losing the property we had had an offer accepted on and having previously used many of the agents in our locality with little success we decided to follow a recommendation from a family friend and ask British Home Sellers to market our house for us. It was the best decision we’ve ever made. From the start to the finish of the sale process we have nothing but praise for the way that Alex Clendon dealt with us and when it became evident that our new buyers’ solicitor and mortgage broker had badly let them down by taking their eyes off the ball in regard to a number of issues, Charles Gale stepped in and brought the completion to a satisfactory conclusion. He even responded very late evening to text messages from us and continued to work on our behalf despite being away on holiday for a period. Based on our experience, we can’t recommend British Home Sellers enough - our solicitor was also so impressed with the service we received that he indicated he would be looking to use the firm to market his father’s property