In early March my account was nearly £2,000 in credit and British Gas would not give me a refund nor reduce the direct debit despite numerous requests. I changed to a different supplier at the beginning of April and I have only just received a final bill leaving over £1,400 due to me. Again after many requests on line and on the phone I am still awaiting a refund. This is a substantial overpayment and British Gas are holding on to my money. Terrible customer service!
3 weeks ago
British Gas has a
1.2
average rating
from
2,719
reviews
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