Continually lied and made false promises Worst possible experience Kept billing me wrong for months and months I told them repeatedly that my mother had died and there was no one living in the property I gave them meter readings they still kept billing me wrongly then they sent letters from solicitors I said send the correct bill and I will pay i repeatedly explained the situation actually I sent pictures of meter readings because they didn’t believe me still wrong bills came for £1200 when it was actually £130 still the solicitors letters came I raised complaint first one they closed second on they gave me a number but they didn’t actually raise it they have repeatedly lied and broken promises I wanted to be cut off over two years ago because the property was empty and going through probate but they just continually avoid dealing with the issue I have had the phone put down on me at least 15 times after being in a queue for ages because it was a difficult issue They lied and made false promises constantly They can be bothered to read all the bad reviews I have about them, and post replies but, they cant be bothered call and try and resolve the problem. They offer help in their replies but they don't work. If they can go the the effort of reading the comments and replying why cant they call to try and help I will have to keep leaving these reviews on every platform i can find until they try and resolve my issue