East ham branch worst ever....I'm quite disappointed with this company, I went on holiday for one week and when I come I found about 4 cards from brigthouse they had attended my home seeking payment, I called them and made my final payment because was only two weeks left on my agreement I wasn't really worried. I arrived in a Sunday and on the follow Monday I made a phone call and cleared my balance in full so they closed my account this was Monday morning around 9.30am, when was around 11.30am someone from brigthouse house come and knocked my door I was in my room couldn't hear the bell for my surprise they left one of their souvenir card demanding payment, I was surprised I could believe that happened but I kept my cool and ignored that paper as I had made payment in the morning maybe they had no time to update my account, bearing in mind the lady from the call center confirmed that my account was closed and the account was updated. The follow day Tuesday for my surprise someone from brigthouse knock my door and he said he come to collect the payment I was so upset because this is unbelievable how is that possible he had not received updated in his system. The amount of pressure they put when you don't pay on time is insane and after you close your account they still keep putting pressure on us. Unbelievable unprofessional and outrageous behaviour for a company of this magnitude, if you need someone to run this show please I believe I can do better that those who are in charge, please use common sense.