Absolute nightmare at the start of the air con install, amateur installers, installation dates continuously moved, website states unit comes with a 5yr guarantee now just over 12 months later the Dakien unit is faulty and Daikin state Boxt have never registered the guarantee with them and they have co-ownership of the guarantee. Boxt customer service is non existent they don’t reply to your queries regards where the guarantee is gone even though I have emails from them stating it comes with a 5yr guarantee and that they register it for you. Time to raise this with their finance company and credit company and small claims court, they will not get away with this, paid over £3k for this air con install! DO NOT USE THESE COWBOYS OR TRUST ANYTHING THEY SAY