They said it would take a day and a half, 3 days for a full day and 2 for the second half day. They turned up, checked the house, garage & garden, had a coffee and then started. Took the time they said with the guys they said. They have to pack some painitngs and fragile items for us, and even took some garden slabs, pebbles and cobbles we want to use in our new home. The guys were polite, hard working and very very efficient. I have confidence they will be the same when our contents come out of storage and is delivered to our new home. Would recommend Bournes based on them taking our home contents to store Thank you Fred, Rob & Jamie