Authorized Toyota dealers are useless after the 6-year warranty period expires. Currie Motors Isleworth; Ph: 0208568 4343; Email: services@curriemotorstwickenham.toyota.co.uk; Address: 207-209, Worton Road, Isleworth, Middlesex, TW7 6DS I booked an appointment at this service centre for 12noon for the 6th-year service for my car. When I reached there, I was told that I was supposed to drop-off the car between 8-10am in the morning. I recheck my confirmation email, and there was no indication of 8-10am drop-off time. I showed the confirmation email to their staff which clearly read 12noon, but they argued that they are not hiding anything and that their system had a drop-off time between 8-10 am booked for my car. I was very surprised that the confirmation email I had said 12noon time, and the booking time they had was between 8-10am! They said, they may still be able to could accommodate me today. However, I will have to leave the car overnight if the MOT fails, because it would be illegal for me to drive the car on the road with a failed MOT. They also said, in some cases, when the card parts have to be imported from Japan, it can take a couple of days! I asked them if they were to keep my car, would they provide a replacement car. They said, no, as they are fully booked out. I then requested for another day for an appointment, and they gave me a date before my MOT is due to expires. I asked for an earlier day, and they said that would be fine. When I asked if they will send me a confirmation email, they said please check your email and phone number on our records, and we will send a confirmation email. The confirmation never arrived! I sent an email to the local Toyota head office, but they didn't care to respond either. I feel that Toyota does not care about the customers who own Toyota older than 5-years old. I felt it is pointless to use an authorized Toyota center, which is anyways overpriced.