Service was so good when they put a charge of £55 for the year for delivery I went along with it especially as I'm disabled and couldn't make alternative arrangements. Once I'd paid the service went downhill quick. No-one answers if I phone to check if my repeat prescription is going to be delivered Last time by the time someone answered the phone I'm told I'd had my meds the previous week - no I hadn't. Then they realised they hadn't applied for it. Not the first time this has happened. Be glad when the 12 months is up and I can have delivery for a £1 and better service.