Shoddy service from Boots, customer service and Facebook messenger from them are rude sarcastic when you complain they company don't give a dame about the poor service. I've had two occasions recently one where an online order was placed and items were missing eventhough was still charged for it. When I asked for them to be posted out they wouldn't. Second occasion on line order of mattress was sent and paid for, order went missing and when they were contacted they were reluctant to refund and said they would resend, when I asked for a day I would be home they refused this and gave a different day and wouldn't do anything to rectify there mistake eventhough they left me on the first delivery waiting all day taking time off work for them not to turn up! Boots attitude to there customers are shocking and I'm not shopping there anymore, for a company that don't even pay taxes in this country by stashing there cash out side of the UK I think you have a nerve to then give this kind of service and expect people to return, hopefully people will vote with there feet and put this company out of business because they deserve no loyalty as they give none in return for your custom!!