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"Been to festival Park before Christmas to buy some gifts on then3 for 2. Whilst at the till Becky was rude and not very friendly. Put my items through the till and said you need another item for the 3for 2, asked if she was sure Yes!! Was her response no explanation that one item brought was not in the offering. I asked her what price item I needed and she said another £5 item. So I brought another item. On getting home and looking at the receipt it was actually £20 I could have spent up to and relaised one item was not in the offer. She clearly did not want to serve anyone and just got rid of me. When I said thank you, she ignored me and shouted next. Poor customer service never had a problem before and will not go to her till again. I know Christmas is a busy time but no need to be so rude and do me out a proper range price gift’ Please train your staff with manners (politeness doesn’t take a lot)"
Posted 7 months ago
Boots is rated 3.10 based on 962 reviews

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