Was assured that I would receive next day delivery. Called into the local store twice and having checked their system item not received but assured again it would be in next day - xmas eve. No not received. Phoned online number who advised they were aware that it was a failure delivery on the Saturday morning. Did not try to make contact by any method to have the chance to obtain elsewhere. Does not show on system that would have alerted local office. Had to re-order as this was not done. Extremely disappointed in their lack of service/communication and promises.