I made an unplanned visit to boots in Chelmer , Chelmsford . I decided to have a look at different foundations and a lovely assistant Sandra , not only spent time with me , but made me feel confident and comfortable. She discussed different types of skin and products. After completing a full face of make up , I was given samples to take home to try . I have shopped in other stores for make up , where you feel pressured into buying products and intimidated by the ‘ plastered on make up’ sales women . Sandra was lovely and I think it’s important to recognise good service and sincere treatment you receive. People are too quick to write a review about bad service , but not good service . I returned to see Sandra today to buy some of them products. Also spoke to another assistant with blonde spiked up hair . Beautiful mature lady ( like mysel)that also had time for me while waiting for Sandra . These assistants need recognition by the management . I will definitely be returning to by additional make up products , that I couldn’t afford all at the same time . Thanks again Mandy