The website boohoo.com is a scam website that runs the following way, they sell clothes that are made to look nice on the websites but are actually so bad in quality and fit that people are very likely to return them back. They make money in the following way: 1. Take an extra $5 fee for delivery or $15 fee for express delivery, and irrespective of the amount paid they deliver it using the cheapest postal service available and it reaches late even if you pay the $15 amount 2. The clothes are made using poor quality fabrics and are not wort the the money charged for it. 3. They PROMISE their customers "FREE RETURNS" - it is mentioned on their website and the mails they send the customer, so that people are fooled into returning products. 4. They do not send the right label for returning the products and ask the customer to return the product using their money and saying that they will refund the money back. The website is a total scam that probably send the same products over to customers again and again and makes money by charging them for delivering and returning products