Bought 2k keyboard Friday before lunchtime, not posted until Monday, tracking info was worse than poor, initially showed anothers order on TNT.. called them assistant said "you would be as well calling them yourselves" did so but because I am not the account holder no info. Tom in the keyboard Dept was the only one that went out of his way to help ...Then I spotted they had the wrong address - highlighted this and it still got delivered to anothers property ... I then had to collect it and take a large heavy keyboard to my own home..I'm in my sixties NOT GOOD