I purchased the Synth online,as I'm unable to visit the store in person as its too far to travel, I changed my mind after a few days with the synth and decided it wasn't for me so arranged for a return,and totally within my rights based on the returns/exchanges policy,they were happy to allow me to return the item for a refund.....but they charged me £57 for a collection.....Which is an absolute ripoff,i had no other option to return via this method otherwise as it would have been an 8 hour round trip to do this in person this is disgusting to be charged such a fee and obviously there to deter you from sending things back,I cannot believe why this company would be charged by a courier (TNT)whom they use regularly this amount for a collection,I have posted items of this nature with insurance for less than a third of this cost and returns with other companies have cost less than £15.....I certainly will not be dealing with Bonners ever again..