Hiring bOnline to build our website was the worst mistake our company could have made. We hired bOnline at the end of November 2018 not to mention that their accounting department is very unorganized and getting a VAT invoice took months and multiple emails but our website is still not done. It is now Almost May 2019 a simple templet of the website was built. We requested multiple changes to be made i.e. text, pictures, background etc. changes took forever to be done and what shocked me at first is that when we sent a text change request with instructions on what to remove and what to add, this change was copied and passed to our website together with our instructions. It was an absolute joke. This however is not the end of it. When the website was semi done and launched we noticed that some things do not look well in the mobile version. We made bOnline aware of the issue and we were promised a fix. The menu looks bad so we asked for the menu to be changed on the mobile version. Our highlighted selling points were not aligned with so we asked for this to be fixed also, there was a large white border on the right side and that needed to also be corrected. It has been over a month and bOnline is incapable of making these change. Every time they change the mobile version, the desktop version looks bad. When they change the desktop version the mobile looks bad. This is now going back and forth for over a month. It is now 6 months and we are still dealing with the nightmare. bOnline is fast to collect money for your website and maintenance which we also paid for a full year in advance however the moment you pay, you have no help or support (even if you paid for it) My STRONG suggestion to any business is to stay away from this company. Remember there is plenty of competition out there and yes the cost might be slightly higher but at least it will be worth it. We made the terrible mistake of trusting bOnline and now we are left with an unfinished desktop website, bad mobile version of it and even thou we paid for support there is none. I am not one to post reviews often. I am a General Manager of a hotel and I always try to give a company the chance to fix things before I go to the extreme of posting a negative review. As a manager of a hotel I understand the impact this can have on a business, however bOnline has left me with no other option. As a business these days having a good looking website is essential. bOnline is not the company that will provide you with one.