Well… We have had an awful experience with bOnline broadband service. Every time we speck to someone in support we get the reply (you’re not get connected that why it’s not working). Its has been connected in the past and was working (not working correctly however). Then the response is that much me with your old provided. The problem with that is, it’s a new line and new location so there is no previous provider. When we did get access to the internet and we ran speed test we got speeds of 2.9mps! we are on a fibre 80 contracted with guaranteed speeds of 50mps+. The service is nearly completely unusable. We have called them several times and had so far zero progress. If the problem continues much longer we will treat this a breach of contract and move to a different provide. My advice, look elsewhere.