Signed up for website design and business plus package. The design was good originally, but it soon transpired that the emails sent to the designer asking for amendments were ignored and I had to send them repeatedly. When I was told the website was ready to go live, it wasn't ready, there were still lots of things wrong with it. They launched it anyway, despite my protests, and I had to do a lot of corrections myself as well as setting up the basis SEO that they were supposed to have done. I had signed up for .com as well as co.uk and was asked to pay again, fortunately I had kept the email confirming my payment. I had so many problems I sent a letter to the head of customer services in S Africa together with pdfs of emails of complaint I had sent, also complaining of the lack of helpfulness from the head of design. this was forwarded back to him! I recently sent an email requesting changes to my website I couldn't do myself and after three days of not having a response, someone did saying they had been off sick, despite the fact that the email had been addressed to the support team. I pointed this out and sent a message to the team leader, but to date no response has been forthcoming. Don't go with Bonline, they want your money but won't deliver the goods.