Phil Grimes
i was contacted as I was offered a free offer to put my life insurance into trust . I agreed to this but up to now have not recieved . We discussed my metlife policy taken out some years ago and i was told clearly that I could have 2 k of funeral cover if i took out a new policy . I agreed to this but when i received policy it states that this 2k cover is only available after 5 years . for the first year i would only get return of premiums so worse than my current policy . I am extremely annoyed that this happened as its misselling and poor advice .
Helpful Report
Posted 5 months ago
Dear Phil Grimes, I am sorry to hear the service levels you have received are not up to our usual standard. Our free trust service is very popular and I can only apologise for any delays in getting this arranged for you. I understand our Compliance Manager has made contact with you and is committed to resolving both issues you have mentioned to your full satisfaction.
Posted 5 months ago
Bon Accord Life is rated 4.56 based on 243 reviews

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