Never ever ever order from boiler juice. I never write reviews on things but If I’d read how bad this company was I probably wouldn’t have ordered. The first time I ordered from them they delivered 3 days late, which was annoying but I still had oil and the oil company it was being delivered with knew the property so I didn’t need to wait home for it. Although I wasn’t happy with the first experience of BoilerJuice and their poor customer service I just dealt with the oil company delivering and they were great. I used BoilerJuice again, and what a mistake that was. I paid for the emergency delivery but no delivery was made. No oil company was contacted by then but money taken from my account. They didn’t even let me know, I had to call them to see why I hadn’t had a delivery. As it was new year all the oil companies were busy so the next delivery would have been 5 days later, that’s if they actually sorted it. No apologies were made and they couldn’t care less. I called the oil company direct who were going to supply the oil 5 days later with boiler juice, they quoted me £91 cheaper!!!!!! A MASSIVE difference and booked a delivery for 2 days later. It didn’t really make sense what boiler juice were saying. NEVER AGAIN WILL I ORDER WITH THIS AWFUL, RUDE AND INCOMPETENT COMPANY