Last week (15th March) I'd been caught out after the cold snap and my tank was low and so phoned around to see who would deliver oil and asked BJ "if I pay your premium 5 DAY Express Delivery can you guarantee that would actually that work?" They told me "ABSOLUTELY NO PROBLEM". On the following Tuesday I had to turn off the central heating as my oil was then so low and so phoned to ask if "everything was still ok for my 5 Day delivery" and was told "ABSOLUTELY NO PROBLEM!". This morning (23rd March - a week after they made their promise and I paid a premium rate) I phoned to ask "WHEN IS MY 5 DAY DELIVERY COMING?" and just told "EXPECT DELIVERY NEXT TUESDAY" This has been a disgusting scam .. BEWARE THIS COMPANY IS NOT HONOURING "PAID FOR SERVICE". We have a family staying with a young baby this weekend ... thanks BOILERJUICE. You didn't even have the decency to get in touch with me ... all I ever do is chase you! I have a cold house as a consequence. Fed up of lame excuses .. just GET ME SOME OIL AS YOU SO CALLED "GUARANTEED" ... not next "Tuesday"