I have been with boiler juice for ten years without too many concerns but have now withdrawn my account due to how they responded to my complaint regarding a oil delivery.The supplier ,halos,delivered 400 litres of oil instead of the requested 500 litres taking my oil tank up to 6 on my reader and 2/3full.I then had a email stating they couldn’t fill the tank as it was full and the oil company charged me ten pounds as they couldn’t fill the tank,the oil reimbursed was charged at a higher rate than what I had payed for it and despite numerous calls and emails to both companies they have blamed me for my tank,the last excuse being a pressure gage on my tank so it tells you when it’s full,which we have not got!!!Clearly boiler juice can see on my account how much oil I have ordered and my usage in my history, but have offered no apology and as one of their customers taken the suppliers fabricated side.As oil tank users we have to be aware of fuel delivery drivers under delivering etc and the price at the moment is expensive so please be aware if this happens,I will not be using either of these companies in the future
1 year ago
BoilerJuice.com has a
3.4
average rating
from
977
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