ordered oil 7th december for delivery on or BEFORE 21ST December, then promised on or BEFORE 31ST December, phoned today 2nd JANUARY phone says customer service training so cannot speak with anyone, FUNNY THEY TOOK THE MONEY OUT OF MY BANK ON 8TH DECEMBER DAY AFTER I ORDERED IT, CANNOT ORDER FROM ANOTHER COMPANY AS YOU TOOK MY MONEY, THIS IS ALMOST A MONTH AGO, AND NO HEATING OIL SO LEFT IN THE COLD AND NO CUSTOMER SERVICES TO CONTACT, I HAD TO RATE THIS ONE STAR OTHERWISE COULDN'T COMPLETE THE FORM I DONT RATE THEM AT ALL! STEER CLEAR PAY EXTRA AND USE LOCAL COMPANY.