quality of final product is excellent however, I didn't find the website particulary user friendly. We had difficulty dragging and dropping some photos (using a MAC) and the book arrived with some blank pages. I realise this was our error (we thought that the blanks in the view were because the panorama's we'd chose couldn't be displayed in this. I think for the price of the product (I spent over £100) there should have been some communication from you before printing a book with two blank double pages and two other pages with a clear space for a photo. I would be the first to admit that I'm not the most compute savvy but I'm not an idiot either and will have more skill than other people using your service so, all in all, I think it could be more user friendly