Kevin Worrell
Hi all We have all heard the hipe surrounding how good th German brand BMW is,,,, but that is all it is hipe We in Britain make just as good products, however we do fall short in the fact that we don't really make cars anymore,,,, however. Over the years I've had BMW vehicles, primarily bought on the basis I'll have no issues and after many years of using their vehicles,,,,, it's all rubbish their vehicles have the same issues as any other manufacturer. A couple of years ago I splashed out on a motorcycle,,,, a k1200s thinking I'd have no issues for some time,,, how wrong was I. I've been deployed in the Middle East for a few years and only covered 2000 on the bike and today find myself in the position of having to have a diagnostic done on the bike as its like riding a bronco as my American friends say and the vehicle is simply unsafe. I explained the issue customer services even contraction their CEO, Ho,passed it on for comment. Below is BMW response: Good afternoon Kevin Thanks for your further email. I can appreciate your concerns about your bike. I understand that you’ve read articles online and spoken with BMW Rotherham. But, I can confirm there aren’t any known faults with the air box. As your bike is outside of warranty I’m afraid we’re unable to cover the diagnostic costs. But, if an Approved BMW Centre find a manufacturing fault with your bike they may make a case for us to help with the repair costs. If there’s something else I can help you with please get back in touch. Kind regards Alessia BMW Group United Kingdom Alessia Cucuzzella Senior Customer Service Consultant Customer Service Summit ONE Summit Avenue, Farnborough Hampshire, GU14 0FB Tel: +44 (0)370 5050 160 Email: customer.service@bmw.co.uk Web: http://www.bmw.co.uk So be aware if you have issues Regards Kevin
6 years ago
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