I had a puncture in France phoned bmw assistance every they said would be sorted. Sent someone out to plug the tyre but they couldn’t because the side wall position with a nail. Bmw said they would recover vehicle back to Uk with are towing caravan but unfortunately we had a dog and they could not. Reason was they could not get a tyre. Left me stranded for 3 days until I myself and a independent managed to get two tyres. Different make but found out the vehicle wasn’t on run flat tyres as I thought it was. Could not get bmw assistance to recover the vehicle tyre garage in France. It was BMW X5 m40d 7000miles just 12 mths old ruined my holiday no offer of hire. 3 weeks waiting for tyres in Uk my one on individual 22” alloys Be warned don’t break down out side of Uk